A hostage negotiator on how to resolve conflict
10:10
TEDKarleen Savage
A hostage negotiator on how to resolve conflict
Many of life's important conversations are the ones immersed in conflict - the ones we tend to avoid. In these situations, the most important thing is to listen and be curious, says hostage negotiator Karleen Savage. She draws from professional and personal experience to share actionable tips for effectively resolving conflict—even if it ...
485.6K viewsJun 13, 2023
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