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  1. Customer Communications Management (CCM) for Insurance | Neps

    Neps offers innovative customer communications management solutions for insurance providers, including document management and consultative services.

  2. NSite™ Communications Platform | Neps

    Neps' self-service customer communications management portal lets your team create and edit communications, manage workflows, and review analytics.

  3. The Workforce Evolutionaries: Finding a Place for AI in Our

    Jul 26, 2023 · Neps already uses AI-driven tools in our solutions to streamline operations, boost productivity, collect and automate data, improve customer experience, and enhance big …

  4. What Is Transactional Communication? Navigating the Word Soup …

    However, at Neps, working with some of the most forward-thinking companies in America, we’ve noticed the rise of a third type, a hybrid of the two: relationship marketing. It combines the non …

  5. What to Look for in a CCM Vendor - Neps

    Jul 20, 2023 · Such a provider, Neps as an example, needs to be well-versed in best practices and an expert in collaborative assistance. For those outsourcing the entire production …

  6. Customer Communication Management: Elevate Your Customer …

    A high-level overview of Customer Communication Management, platforms built specifically for CCM, and an example of a top-tier CCM platform, NSite™.

  7. Customer Communication Management (CCM) Technology

    Jul 20, 2023 · As a company thriving in this new digital environment, Neps remains dedicated to keeping the progress rolling. Please reach out to us for further information about the …

  8. Intro to Digital Transformation Strategies - neps.com

    Mar 8, 2022 · For Neps, it’s about more than simply accessing a digital letter that looks the same as it would in print. It’s an approach that utilizes the full efficacy of digital delivery channels …

  9. The Value of Keeping Pace: The Rise of Customer Expectations and …

    Aug 22, 2023 · Learn about the strategies and mindset needed for a business to rise to their customers' growing expectations in the digital era.

  10. The Cost of Customer Communication Management - neps.com

    Jul 20, 2023 · CCM production has plenty of complexity and cost. At times, it can seem overwhelming and intractable. But it doesn’t have to be. If you currently are not aligned with a …