“If I’m building a cash flow model for a customer, I will use AI to pressure test how I’ve structured it,” she says, “but ...

OSHKOSH, Wis. — Continental Laundry Solutions recently welcomed Shelley Krocka-Jourdan as its procurement manager. She brings ...

LAUREL, Md. — Jon Meijer, membership director of the Drycleaning & Laundry Institute (DLI), recently testified before the New ...

Dry cleaners who know what to look for in garments when it comes to potential problems can often head off issues while still at the front counter. In Part 1 of this series, we looked at what goes into ...

CHICAGO — A stain is easy to see. A glued-on bead, a hidden rubberized lining or a bonding seam that’s about to let go might not be. And, by the time it becomes obvious, there’s often nothing left to ...

NEW YORK — National Cleaners Association (NCA) Executive Director and Chief AI Officer Dawn Hargrove-Avery has been named a 2026 Claro Awards Platinum Winner in Technology. The Claro Awards recognize ...

LAUREL, Md. — A route van is a store on wheels, and too many dry cleaners don’t run theirs like one. That was the beginning point for Mark Albrecht during his webinar, “Starting (& Jump Starting) Your ...

CHICAGO — Social media is often described as essential for a dry cleaner’s marketing efforts, but it’s important to determine what messages resonate with customers and where those messages are best ...

CHICAGO — Making customers aware of your company and location is a key part of any marketing effort. Educating your potential customers on why they should come in, however, can build the impulse to ...

CHICAGO — A video explaining why a stain came out, or a story from a family that’s used the same dry cleaner for three generations, does something a discount code can’t: build trust before the garment ...

WASHINGTON — The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has updated its National Emphasis Program that protects workers from outdoor and indoor heat-related ...