SALT LAKE CITY — This past tax season, Kristen Fillerup paid a pro to help prepare her taxes. At least, she thought she did. She heard back that her payment didn't make it. "I thought, 'No, wait a ...

Complaints against some digital payment services and apps like Venmo, Cash App or Zelle are skyrocketing, according to a troubling new report. Nonprofit U.S. Public Interest Research Group [PIRG] says ...

Thousands of Venmo users reported experiencing login issues on Thursday afternoon, with many unable to access the app. According to Downdetector, which tracks real-time online outages, at least 2,700 ...

At 10:40 a.m. Dec. 24, a resident entered the police station lobby to report fraud. He said that after receiving a suspicious request on the Venmo app, he attempted to call its customer service. The ...

Scammers don't just reach out directly — they also set traps by creating fake websites and listing fraudulent phone numbers online that appear to belong to legitimate companies. Venmo warns that its ...

Customer service line needs way more support or better agents because waiting on hold (for a company that I know do have a lot of foot traffic and this is coming from customers service agent who been ...

Arthur Walzer sends $100 to the wrong person on Venmo. Instead of helping him, Venmo freezes his account. What gives? Q: I have a problem with Venmo. I wanted to gift my granddaughter Delia $100 for ...