Weeks after Southwest Airlines rolled out its assigned seating, the company is telling customers it is “refining” the process after receiving complaints about the boarding process and carry-on baggage ...

Southwest Airlines is adjusting its new boarding process after passenger complaints about overhead bin space. The airline is installing larger overhead bins on its aircraft to increase carry-on ...

Samsung Wallet is expanding beyond payments with a new Digital Home Key feature for compatible smart door locks. It’s built on Aliro 1.0, a new unified access standard from the Connectivity Standards ...

Of course, Southwest Airlines has one of the most loyal groups of customers of any airline. That’s largely because, for decades, the company operated on a business model that defied almost every ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Southwest Airlines' new baggage and boarding policies are off to a problematic start ...

Steve Costley is responsible for the overall production SpeedNews. Steve has over 30 years of experience with SpeedNews, now part of the Aviation Week Network. He joined the company in August 1989 as ...

Southwest Airlines is offering a promotional Companion Pass to its Rapid Rewards members. To qualify, members must book a round-trip or two one-way flights by Feb. 5 and travel by March 31. The ...

Prefer Newsweek on Google to see more of our trusted coverage when you search. For decades, Southwest Airlines’ boarding process was as distinctive as its bright-colored planes. Passengers checked in ...

Southwest Airlines passengers made their final boarding-time scrambles for seats on Monday as the carrier prepared to end the open-seating system that distinguished it from other airlines for more ...