GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...

Personal evolution is constant, shaping how we live and what we value. Our homes, designers argue, should evolve alongside us, reflecting both growth and aspiration. For local interior design firm ...

Japan's Martian Moons eXploration (MMX) spacecraft has arrived at the Tanegashima spaceport ahead of launch, which will kick off an audacious mission to bag samples from Mars' moon Phobos and deliver ...

The United States has more than 3,000 operational data centers, and that number is expected to grow substantially in the years ahead. More than 1,500 new data centers are in various stages of ...

Over the last several years, federal concern about genetic testing has been steadily growing. Regulators have watched Medicare Part B spending on molecular and genetic tests spike while a relatively ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

A broad majority of Americans have heard about data centers – the often-sprawling computing facilities that are popping up nationwide. But the public has mixed opinions about data centers’ impact in ...

Alexander Graham Bell depicted using his early telephone technology to make a call from New York to Chicago. The Print Collector/Heritage Images/Alamy “Mr Watson, come here. I want to see you.” Hardly ...

See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. Please hold: Washington is coming for customer service. This week, FCC ...

The Federal Communications Commission is preparing to vote this month on a proposal that would put offshore call center practices squarely in the regulatory spotlight, with potentially significant ...

Washington - The Federal Communications Commission said on Wednesday it is considering limits on U.S. telecom firms' use of foreign call centers and requiring foreign-based customer service workers to ...