“If I’m building a cash flow model for a customer, I will use AI to pressure test how I’ve structured it,” she says, “but ...

OSHKOSH, Wis. — Continental Laundry Solutions recently welcomed Shelley Krocka-Jourdan as its procurement manager. She brings ...

LAUREL, Md. — Jon Meijer, membership director of the Drycleaning & Laundry Institute (DLI), recently testified before the New ...

CHICAGO — Dry cleaners who know what to look for in garments when it comes to potential problems can often head off issues while still at the front counter. In Part 1 of this series, we looked at what ...

CHICAGO — A stain is easy to see. A glued-on bead, a hidden rubberized lining or a bonding seam that’s about to let go might not be. And, by the time it becomes obvious, there’s often nothing left to ...

NEW YORK — National Cleaners Association (NCA) Executive Director and Chief AI Officer Dawn Hargrove-Avery has been named a 2026 Claro Awards Platinum Winner in Technology. The Claro Awards recognize ...

LAUREL, Md. — A route van is a store on wheels, and too many dry cleaners don’t run theirs like one. That was the beginning point for Mark Albrecht during his webinar, “Starting (& Jump Starting) Your ...

CHICAGO — Social media is often described as essential for a dry cleaner’s marketing efforts, but it’s important to determine what messages resonate with customers and where those messages are best ...

CHICAGO — Making customers aware of your company and location is a key part of any marketing effort. Educating your potential customers on why they should come in, however, can build the impulse to ...

CHICAGO — A video explaining why a stain came out, or a story from a family that’s used the same dry cleaner for three generations, does something a discount code can’t: build trust before the garment ...

WASHINGTON — The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has updated its National Emphasis Program that protects workers from outdoor and indoor heat-related ...

CINCINNATI — An Ohio dry cleaner with nearly four decades in business is replacing its last perchlorethylene (PERC)-based machine, backed by state financing built for small businesses facing a federal ...