Public sector banks Indian Bank and Indian Overseas Bank launch digital tools for improved operations and customer service.

ActiveCampaign's WhatsApp Messaging solution enables personalized conversations and automated workflows entirely within WhatsApp.

Could Whatsapp become the West's first superapp? Its recent integration of business services suggests it wants to be, writes Paul Armstrong.

The communities thriving right now aren’t built on vibes; they’re built with intention, backed by strategy and powered by the ...

The outlook is supported by a “solid 2Q25 Digital ad expert check,” which, TD Cowen analysts note, “showed accelerating spend ...

AT the INMA South Asia News Media Conference in Mumbai, AI wasn’t a buzzword or a speculative panel discussion. It was the ...

There’s no question that chatbots bring considerable advantages, but this efficiency comes at a cost due to their inability ...

Nigeria has over 40 million active social media users, most of whom rely on platforms like Instagram, TikTok, Facebook, WhatsApp, ...

Brayan Kimaro turned his personal crisis into a national solution for smarter, data-driven farming in Tanzania’s evolving ...

With thousands of hobby bakers and small baking business owners struggling to grow, North East entrepreneur Charlotte Dodds ...