In 2026, IT support is no longer judged by availability alone, it’s measured by speed, clarity and experience.

Hackers have hijacked Zendesk’s support system and used it for an apparently utterly chaotic and pointless spam campaign.

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

Learn the benefits, risks, and smart next steps of outsourcing IT support to improve efficiency, reduce costs, and scale ...

The Online Event Ticketing Market is gaining strong momentum driven by increasing smartphone penetration, rising internet ...

Teach a crook to phish… Criminals can more easily pull off social engineering scams and other forms of identity fraud thanks ...

The firms that treat agentic AI as a chance to rebuild the software factory and rewire how work gets done will likely extract ...

Q AI agents embedded in ConnectWise PSA help IT Solution Providers resolve more tickets with the same team, deliver more ...

Their startup journey is a wild example of how if you build it well and the timing is lucky, they will definitely come.

AI is ubiquitous now—from interpreting medical results to driving cars, not to mention answering every question under the sun ...

Quadric aims to help companies and governments build programmable on-device AI chips that can run fast-changing models ...

Innovative technology is central to the future of the industry, with Busable’s software reshaping bus operations with intelligent software ...