DJ Khaled’s restaurant is facing scrutiny over reported customer complaints and troubling allegations about how people are ...

Rapper 2 Chainz and food critic Keith Lee recently had an open debate about celebrity privileges and restaurant reviews, with ...

Dead roaches, rodent droppings and flying insects were discovered by inspectors in Pensacola area restaurant inspections from ...

New York City has thousands of restaurants, but what happens when you visit some of the worst-reviewed places in the city?

Developed by a former server and current Georgia Tech student, the ServeGuard app helps diners communicate allergies to ...

Based on complaints registered on TripAdvisor, Reddit, and other platforms, here are the 7 things Golden Corral customers most commonly complain about.

A restaurant owner in Chinatown said he nearly fell for a scam after a customer allegedly used doctored photos showing a cockroach in the food to seek compensation over claims of ...

A part-time staff member has made an order error, and the customer is angry. What is the first thing a manager should do in such a situation?I have worked in the restaurant industry for 17 years, ...

When the platform raises questions about a business’ reviews, the consequences can go well beyond a temporary warning.

SINGAPORE – The owner of a restaurant in Chinatown has made a police report after he narrowly avoided paying out hundreds of ...

Chainz defended the perks of fame as Keith Lee stood by restaurant reviews based on how staff treated regular customers.

Chainz and Keith Lee talk Lee’s review of his restaurant, Black business in Atlanta and celebrity perks on Den of Kings.