I’ve heard that if you get really nasty, they turn the call over to someone who can actually help. Sometimes you can get ...

Dear Miss Manners: I try to be polite and patient when dealing with so-called customer service reps; I swear I do. I’ve ...

Dear Miss Manners: I try to be polite and patient when dealing with so-called customer service reps; I swear I do. I’ve ...

Dear Miss Manners: I try to be polite and patient when dealing with so-called customer service reps; I swear I do. I’ve ...

I read about when ladies always had to wear little white gloves. People laugh at that now, but maybe they were smarter than ...

Dear Miss Manners: I try to be polite and patient when dealing with so-called customer service reps; I swear I do. I’ve ...

Thank you for opening this article.November is finally here!It has become much colder, especially in the mornings and ...

I read about when ladies always had to wear little white gloves. People laugh at that now, but maybe they were smarter than ...

I try to be polite and patient when dealing with so-called customer service reps; I swear I do. I’ve listened to their ...

Dear Miss Manners: I try to be polite and patient when dealing with so-called customer service reps; I swear I do. I’ve ...

I read about when ladies always had to wear little white gloves. People laugh at that now, but maybe they were smarter than ...