As many organizations stick to remote work or hybrid models, questions about what type of organizational culture can best support their business in this new work reality remain top of mind.

Shopify positions itself as a kind of power company for e-commerce — an infrastructure and service player that helps merchants connect with consumers. And Tobias Lütke, founder, chairman and chief ...

Shopify beta-launched an AI assistant for its help center. It can answer questions about getting started on Shopify and running an online store. It's the latest in a series of AI tools Shopify has ...

Shopify is planning a reorg of its Support division, sparking concerns about potential job cuts. Support director David Kohl said in a post that the company had seen success in its AI experiments. The ...