Your keyboard has two Shift keys, left and right, marked with ⇧. With pictures: Caps Lock and arrow key compared, useful ...
Users who experienced this issue reported that some keyboard keys are not working with the Shift key on Windows 11/10. The causes of this issue can be many, like a corrupted keyboard driver, ...
The top image was drawn by AI with the prompt 'a golden retriever puppy happily typing on a computer keyboard.' My own golden (a different dog living with us than the one in my profile picture) is ...