I’m trying to get info from a supplier and they are insistent that a trunk is a 1 to 1 with a call. Now I am 99.999% sure he's wrong, but before I tell him so I wanted to make sure someone who knows ...

Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording. "This call may be recorded for quality ...

Today, we’d like to talk about how Session Initiation Protocol can bring the call center a greater variety of ways to communicate. SIP, as readers may recall, has three important advantages over H.323 ...

A basic guide to tracing complicated call flows on an Avaya Aura system. "If I had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions." ...

The SIP Forum is also the producer of the annual SIPNOC conferences (for SIP Network Operators Conference) – the Gathering Place for the Call Authentication Community – and a number of virtual ...

I am setting up an IP phone system for an office with 20 people. Can anyone recommend a reliable SIP trunk provider? We have a Grandstream UCM6208 PBX. Most calls made will be international. I am ...

Voice-over-IP (VoIP) networking comprises many components and network managers might find themselves treading on new and fragile ground as they investigate VoIP projects. This white paper provides an ...

We are becoming less and less dependent on mobile networks. You can get a data signal almost everywhere that you can get a mobile signal and most of us are around WiFi most of the time anyway.

SIP trunking is a cost-effective option for modernizing legacy phone systems with minimal disruption. Discover the best SIP trunking providers and how to choose one in our complete buyer’s guide. Most ...