KWI founder Sam Kliger argues AI will empower specialty retail associates, not replace them, pointing to faster product ...

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

The study is based on insights from a focus group conducted to understand the voice of the store associate, supervisor and manager, to uncover the challenges faced when interacting with shoppers in ...

For decades, retail’s workforce strategy has revolved around one constant: people. Associates stocked shelves, answered ...

Lack of associate assistance, self-checkout lanes, and shelf inventory among rising shopper concerns as satisfaction dips LINCOLNSHIRE, Ill.--(BUSINESS WIRE)--Zebra Technologies Corporation (NASDAQ: ...

In the rapidly evolving retail landscape, where e-commerce and digital experiences dominate discussions, the importance of brick-and-mortar stores remains undeniable. A significant portion of shopper ...

In the retail industry, we have spent decades obsessing over the "last mile" of delivery—the logistics of moving a product from a warehouse to a doorstep. Yet, as someone who has navigated retail ...

In the quest for stronger customer experiences, store associates are the critical variable. They're the ones translating back-end efficiencies into better shopping trips — or absorbing the cost when ...

Retail has an execution problem, and it's bigger than many realize. Despite investments in forecasting systems and scheduling platforms, there's a persistent disconnect between labor planning and what ...

Zebra Technologies Corporation, a digital solution provider enabling businesses to intelligently connect data, assets, and people, today announced the findings of its 17th Annual Global Shopper Study.

LINCOLNSHIRE, Ill.--(BUSINESS WIRE)-- Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today ...