DMV officials detailed how there has been some progress, such as reduced wait times and more DMV examiners ready to serve ...

The Division of Motor Vehicles customer service phone line is working again, after an employee at the DMV’s call center in Bladen County tested negative for coronavirus. But getting through to a human ...

The inquiry by a House committee follows state audits detailing a deteriorating customer experience at the DMV, including ...

The N.C. Division of Motor Vehicles has closed its call center in Bladen County as one of the workers there awaits the results of a coronavirus test. The closure means people will not be able to use ...

People have been waiting in long lines for hours and appointments are scarce just to get a new ID. The goal of the report is to prevent these negative experiences. To ensure better service for ...

CHARLOTTE, N.C. — The North Carolina Division of Motor Vehicles announced a milestone after launching self-service kiosk pilots in grocery stores a year ago. As of Monday, 25,000 customers have used ...