Mitel just unveiled its new contact center offering, Mitel CX, which Mitel calls a “GenAI-assisted CX management platform.” While Mitel has had on-prem contact center offerings for years, they were ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

At VMWorld, Mitel shows off its solution to a nagging VDI problem. Virtualization has been a growing trend in communications systems at the server side, but the enterprise trend toward VDI ...

Focused mainly on replicating more traditional PBX capabilities in the cloud, Mitel MiCloud Connect does this job well, and it's even updated the service with good mobile support and some innovative ...

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you're buying the best. Find out more about how we test. Canadian telecommunications firm ...