Airbnb complaints seem to be on the rise. From griping about cleaning fees to complaining about the impact on neighborhoods and real estate markets, it seems like everyone has an opinion of the ...

Like the majority of travel companies worldwide, Airbnb has been updating its policies throughout the coronavirus pandemic. But customers have taken to social media to vent about the vacation rental ...

When Janice Shokrian discovered she and her family could spend two weeks in Europe for just $800 a person – airfare and lodging included – she jumped on the deal. The two-week trip, split between ...

Many frequent travelers have Airbnb “horror stories” — tales of dirty bathrooms, inaccurate photos and unprintable bizarreness. Yet, while it’s easy to complain about these disappointing vacation ...

Booking platforms like Airbnb and Vrbo let their hosts choose their refund policies. Airbnb guests who contract COVID-19 are eligible for a refund or travel credit. Vrbo guests will still need to ...