Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Whether your goal is customer support or fixing IT issues, help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep your trouble tickets moving ...

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With the coronavirus pushing education online, Hawaii’s public school students and their parents will be able to get technical assistance at home — in multiple languages — through a new ‘Ohana Help ...