Midway through a difficult discussion in her performance review, an employee named Jane finally cracks, and the tears start. Her boss doesn't know what to do and handles the situation awkwardly.

You’re reading this because you probably want to disappear right now because you lost control and cried at work. You might even be considering quitting and changing industries entirely to start anew ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...