Last quarter, a manufacturing client was losing supervisors at great cost. Exit interviews showed these technically skilled leaders struggled with team dynamics, conflict and communication—they lacked ...

In today's fast-paced and interconnected professional world, technical expertise alone is not enough to ensure career success ...

Emotional intelligence (EI) refers to a person’s ability to understand and manage their emotions as well as recognize the feelings of others. Research shows it is a useful tool for navigating work ...

Since its inception, the concept of emotional intelligence (EI) has taken hold of people’s imagination. To the average person, it makes sense that navigating the world of emotions can be a valuable ...

Depending on the crowd, I believe the importance of emotional intelligence (EI) in the workforce holds the same importance as IQ. EI is often the darling of the HR department but, to the chagrin of ...