WAUSAU, Wis. (WSAW) - They’re the first voice you hear when you call 911. Dispatchers are often the unsung heroes when an emergency arrives and it’s not a job everyone can handle. This week is ...

CAUSED THE ENGINE TO FLY OFF. THAT IS STILL UNDER INVESTIGATION. MILWAUKEE IS NOW USING ARTIFICIAL INTELLIGENCE TO TRAIN ITS 911 DISPATCHERS. >> THEY GAVE US A SNEAK PEEK OF THE NEW SYSTEM TODAY.

The Boulder Police and Fire Communications Center’s training program has been certified by the Association of Public-Safety Communications Officials, the largest organization for public safety ...

Add Yahoo as a preferred source to see more of our stories on Google. This Valentine’s Day, one Hilliard couple is crediting a 911 dispatcher’s specialized training to help them continue their love ...

Sugar Land Public Safety Dispatcher Amanda Davis was recently named the 2021 Training Professional of the Year by the Texas National Emergency Number Association. Davis created and implemented an ...

KANSAS (KSNW) — A 911 dispatcher shortage continues to affect rural Kansas counties. There is work to help improve training, shorten response times, and increase responder safety. Some departments are ...