TwistedSifter on MSN
Difficult Customer Tried To Start Trouble Over A Handicap Space, But Then She Was Upset When She Realized The Car Actually Belonged There
One retail worker reminded drivers that handicap spots are off-limits without a proper tag, but one woman went out of her way ...
When I wrote a column on taking care of customers, one negative e-mail stood out to me because it illustrates an important point so well: Companies need to continue to stress customer service and ...
TwistedSifter on MSNOpinion
Employee Was Put On The Spot With A Difficult Customer, But He Handled It Without Breaking A Sweat
The post Employee Was Put On The Spot With A Difficult Customer, But He Handled It Without Breaking A Sweat first on ...
The difficult customer: We have all seen them, most of us have dealt with them and some of us have even been them. The fact of the matter is, as small business owners we all work with customers that ...
Former reps reveal what they say happened at the other end of the phone. — -- More and more disgruntled customers are posting personal horror stories online about their interactions with customer ...
T-Mobile is making a major change to how customers can manage their bills when they fall behind, and it's forcing everyone ...
The FTC said Amazon deliberately made it difficult for customers to purchase an item without also subscribing to Prime. In some cases, consumers were presented with a button to complete their ...
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A jury will look at whether Amazon tricked customers into joining Prime -- and made it hard to leave
A federal trial beginning in Amazon’s hometown this week is set to examine whether the online retailing giant tricked customers into signing up for its Prime service and made it difficult to cancel af ...
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