Air Canada CEO to retire after English-only response to LaGuardia tragedy

Michael Rousseau’s response to the deadly crash drew a rebuke from Mark Carney and reignited debate over language and ...

The Air Canada CEO’s English-only condolence video cost him his job—and it’s a warning for every global CEO to read the room

A CEO’s English condolence video after a deadly crash ignited fury in francophone Canada—and shows why cultural fluency is ...

Carney slams Air Canada CEO for English-only remarks after crash

OTTAWA, March 25 (Reuters) - Prime Minister Mark Carney on Wednesday criticized Air Canada CEO Michael Rousseau for ...

Air Canada Chief Apologizes for English-Only Condolences After Plane Crash

Michael Rousseau said he was “deeply saddened” that his ​inability to speak French had diverted attention from the families’ grief.

Canada’s language politics: How an English-only message cost airline CEO his job

Air Canada CEO Michael Rousseau’s retirement follows backlash over an English-only condolence video after a fatal crash in ...