American Airlines is facing backlash over its rigid standby policy that leaves many passengers grounded, even when seats are available.

Summer travel season is always busy, but American Airlines is reportedly making a ... They've automated tasks like clearing upgrades and standby passengers with a program called AgentAssist." ...

Starting in January, members of the airline’s AAdvantage loyalty program will have free access to wireless internet on 90 ...

American Airlines will soon offer free Wi-Fi on most of its flights, becoming the latest major carrier to add the perk.