Q: I’ve had the most harrowing experience with Airbnb. I recently had reservations at an apartment hotel in London. When I arrived, my host told me I didn’t have a reservation (despite paying months ...

Airbnb lost my reservation in London, banned me and I’m out $1,780 Q: I’ve had the most harrowing experience with Airbnb. I recently had reservations at an apartment hotel in London. When I arrived, ...

Airbnb used to be a nearly utopian way to stay on a vacation or visit another city. For often far less money and hassle than a hotel, you get to stay in a proper house with all the amenities you'd ...

When an Airbnb host didn’t recognize Mehar Satsangi’s reservation in London, it set her off on a misadventure that left her $1,780 poorer and banned from the platform. Is there a way out? Q. I’ve had ...