National Grid ordered to fix "severe billing errors" affecting thousands of Massachusetts customers
The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.
Massachusetts DPU slaps National Grid over 'severe billing errors'
In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...
If your National Grid gas bills were delayed this winter, you’ll pay for only two months
The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...
Administrative snafu means 35,000 National Grid customers will get a big break on their bill
The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.
National Grid fined by Mass. DPU, electric customers could see $15 million back
A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...
WWLP on MSN1d
DPU penalizes National Grid for billing errors that impacted thousands
The problem was heightened by National Grid’s failure to report it to the DPU after it came to light in November. Now, they ...
NBC Boston on MSN1d
Mass. DPU takes action against National Grid over billing and service issues
The Massachusetts Department of Public Utilities is taking action against National Grid, limiting how much it can collect from customers after months of billing failures and fining the company ...
Long Island Press on MSN1d
National Grid union reaches second tentative agreement, averts strike
After months of ongoing contract negotiations, the union representing over 1,200 National Grid employees working on natural ...
Massachusetts offshore wind contracts get delayed again, until June
The state’s three utilities have pushed off a deadline for filing contracts with two proposed wind farms that would go up in ...
National Grid, union leaders reach tentative contract agreement
National Grid and union leaders representing nearly 1,200 natural gas and power plant workers on Long Island reached a ...
National Grid ordered to fix "severe billing errors" in Massachusetts
The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.