The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.

The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...

JPMorgan Chase & Co. lifted its stake in shares of National Grid plc (NYSE:NGG – Free Report) by 5.1% during the 4th quarter, ...

National Grid is urging customers to remain vigilant as scammers posing as energy company representatives continue targeting ...

The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...

Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.

The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.

National Grid and union leaders representing nearly 1,200 natural gas and power plant workers on Long Island reached a ...

In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...

The union has threatened to strike if a new contract agreement isn’t reached by midnight Friday. The union represents workers ...