Southwest Airlines will switch up its boarding process in a big way once the carrier shifts to assigned seating.

For years, Southwest Airlines has offered travelers a distinctive flying experience — one that’s historically involved open ...

It’s been a lot to process and I’m uncertain if I’ll see my former friend, Southwest Airlines, again. Southwest, I gave you space when you announced plans to abandon your “Hunger Games” boarding ...

Southwest Airlines is making another major change in the wake of the no-more-free bags furor, but this change might prove ...

Going to nine boarding groups. For as long as most Southwest passengers can remember, Southwest has had three main boarding groups — A, B, and C. But now that the airline is going to a more ...

The Dallas-based airline has announced a raft of changes that are causing an uproar with its most loyal customers.

Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could ...

American Airlines' boosted status match offer makes it more rewarding to change sides for disappointed Southwest Airlines ...

Southwest Airlines has made major changes to its policies in recent months ... Southwest has been known for its open boarding policy for more than half a century. Last fall, the airline announced it ...

While each change can, in a vacuum, improve financials, and Southwest can do its best to keep that quirky culture, airlines are a complicated web ... space and more gate-checked bags. That makes ...

Southwest Airlines boosts competitiveness with product changes, red-eye flights, & increased fees. Click here to find out why ...

Many Southwest Airlines customers are understandably upset about the company’s plan to ditch its Bags Fly Free policy and instead charge most customers a fee to check a bag. Delta Air Lines is ...